TODO_COMPANY_NAME
Public policy

Privacy Policy

This policy explains how TODO_LEGAL_ENTITY_NAME handles information for its apps and website. It is a normal public HTML page, not a PDF.

TODO: This policy must match the actual data collected by your apps and any SDKs you use. Update before submitting to Apple or Google.

Remove unused sections, add missing data categories, and verify every third-party service listed below.

Overview

TODO_LEGAL_ENTITY_NAME publishes mobile apps, including Travel App, and operates this website at TODO_DOMAIN. This Privacy Policy describes what information we collect, how we use it, when we share it, and how users can contact us about privacy requests.

Information we collect

We collect information only as needed to provide, maintain, improve, support, and secure our apps and website. The exact data collected depends on the app features you use and any SDKs enabled in the app.

Information you provide directly

You may provide information directly when you contact support, send feedback, create an account, submit app content, make a privacy request, or otherwise communicate with us.

  • Contact details, such as your email address.
  • Support request details, such as app version, device model, screenshots, or a description of the issue.
  • Account information, if Travel App offers account creation.
  • TODO: Add app-specific user content categories or remove this item if not applicable.

Information collected automatically

Depending on the app configuration, we or our service providers may automatically collect limited technical information when you use the app or website.

  • App version, installation source, and language settings.
  • Device type, operating system version, and general region.
  • Crash logs, diagnostics, performance events, or error reports.
  • Usage events that help understand whether important app features work as intended.

Device and app information

We may process device and app information to troubleshoot bugs, prevent abuse, maintain compatibility, improve performance, and respond to support requests. TODO: Specify whether device identifiers, advertising identifiers, push notification tokens, or precise location are collected.

Analytics

TODO: Remove this if you do not use analytics. If analytics are enabled, we may collect app usage events, device information, approximate region, crash events, and performance data to understand how the app is used and improve reliability. TODO: Name the analytics provider and link to its privacy documentation.

Advertising

TODO: Remove this if you do not show ads. If the app shows ads, advertising partners may process device identifiers, advertising identifiers, approximate location, app activity, and ad interaction data to deliver, measure, or personalize ads, depending on your consent and platform settings. TODO: Name each advertising partner and explain whether ads are contextual or personalized.

Purchases and subscriptions

TODO: Remove this if not applicable. If the app offers purchases or subscriptions, payment processing is handled by Apple, Google, or another payment provider. We may receive transaction status, product identifiers, subscription status, renewal dates, and purchase history needed to unlock paid features and provide support. We do not receive full payment card numbers from Apple or Google.

How we use information

  • Provide and operate Travel App and related services.
  • Respond to support, privacy, and data deletion requests.
  • Maintain app security, prevent fraud or abuse, and diagnose technical issues.
  • Improve app quality, performance, and user experience.
  • Comply with legal obligations and app store requirements.

How we share information

We do not sell personal information. We may share information with service providers that help us operate apps, process support requests, provide analytics, manage purchases, send notifications, host data, or monitor crashes. We may also disclose information if required by law, to protect rights and safety, or as part of a business transfer.

Third-party services and SDKs

TODO: Update this list to include every third-party service and SDK used by your apps. Remove unused items before submission.

  • Firebase: TODO add services used, such as Analytics, Crashlytics, Authentication, Cloud Messaging, Firestore, or Remote Config.
  • Google AdMob: TODO remove if you do not show ads.
  • RevenueCat: TODO remove if you do not manage purchases or subscriptions with RevenueCat.
  • Sentry: TODO remove if you do not use Sentry for error monitoring.
  • Apple services: TODO specify Sign in with Apple, StoreKit, CloudKit, or other services if used.
  • Google Play services: TODO specify Play Billing, Play Games, Firebase, or other services if used.
  • Other SDKs: TODO list all additional SDKs, APIs, or hosted services.

Data retention

We keep information only for as long as needed for the purposes described in this policy, unless a longer period is required for legal, security, fraud prevention, accounting, dispute resolution, or compliance reasons. TODO: Add specific retention periods for account data, support emails, analytics, crash logs, purchase records, and backups.

Data deletion

You can request deletion of eligible account data or personal information by contacting privacy@TODO_DOMAIN. We may need to verify your request before deleting information.

Account deletion

If Travel App allows account creation, you can request account deletion through our Account and Data Deletion page. TODO: Add in-app deletion steps if the app provides them.

Children's privacy

Travel App is not intended for children under the age required by applicable law unless you update this policy and app store settings accordingly. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information, contact us at privacy@TODO_DOMAIN.

International users

Our apps and website may be accessed from countries or regions outside TODO_COUNTRY. Your information may be processed in countries where we or our service providers operate. Privacy protections may vary by location, but we will handle information as described in this policy.

Security

We use reasonable technical and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent. Contact privacy@TODO_DOMAIN to make a request.

Changes to this policy

We may update this Privacy Policy as our apps, services, legal requirements, or data practices change. The Last updated date above shows when this policy was last revised.

Contact us

For privacy questions or requests, contact TODO_LEGAL_ENTITY_NAME at privacy@TODO_DOMAIN.

Business address: TODO_BUSINESS_ADDRESS_OR_REMOVE